Job Details

The Manager of Disability Services and Workplace Accommodations serves as the university’s expert and primary owner of all employee leave and accommodation programs. This role is responsible for stewarding a compliant, compassionate, and well-coordinated leave experience that balances the needs of employees with the operational priorities of the university. With a strong foundation in employment law and best practices, the Manager administers leave programs including FMLA, disability, and parental leave. Also, oversees the university’s interactive process for workplace accommodations, ensuring timely, individualized, and well-coordinated support for employees and supervisors.

Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.

Learn more about what makes Washington and Lee University a great place to work and live at jobs.wlu.edu.

Essential Functions:

• Administers all university leave programs including FMLA, disability, and parental leave, while ensuring accuracy and consistency.

• Maintains full compliance with federal and state laws (including FMLA, PWFA, PUMP Act, and Virginia Human Rights Act), keeping documentation audit-ready and processes aligned with regulatory requirements.

• Monitors legislative changes and recommends policy or process updates to sustain compliance and improve employee experience.

• Serves as the primary point of contact for employees needing leave or accommodations, providing clear, empathetic, and confidential guidance.

• Manages end-to-end leave cases, including intake, documentation, tracking, coordination with managers, and interaction with third-party administrators.

• Leads the interactive accommodation process, assessing needs, identifying reasonable accommodations, and ensuring effective implementation and follow-up.

• Coordinates with employees, managers, and healthcare providers to develop appropriate plans for the employee’s return from leave.  Oversees related accommodation requests upon return from leave, as appropriate.

• Oversees parental leave and pregnancy-related support, including lactation accommodations.  Maintains nursing parent rooms on campus and ensures access to supplies such as refrigerators, blinds, and signage.

• Develops and delivers training and resources for managers and employees on leave, accommodations, and related policies.

• Contributes to team projects and support departmental priorities in a collaborative environment.

• Other related duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in a related field, with advanced degree or J.D. preferred.   3–5 years of relevant experience, or an equivalent combination of education and experience providing a similar skillset.

• Demonstrated ability to manage complex, sensitive situations with sound judgment, empathy, and discretion.

• Strong organizational skills with the ability to own multiple priorities and follow through with accuracy and accountability.

• Excellent interpersonal and communication skills (written and verbal).

• Proficiency in Microsoft Word and Excel; experience with HRIS systems (Workday preferred).

• Working knowledge of HR practices; experience with leave management and employment law strongly preferred.

Application Instructions

Review of applications will begin immediately and continue until the position is filled.  Required materials include:

• Cover letter

• Resume

• Names and contact information for three professional references

Application instructions for internal and external candidates can be found at https://www.wlu.edu/employment-opportunities/jobs-at-w-l.

Position Type: Exempt, Full Time, Benefit Eligible

About W&L
Washington and Lee University is a nationally ranked, private liberal arts institution located in Lexington, Virginia. W&L integrates the rigorous inquiry and critical thinking of a liberal arts curriculum with nationally accredited undergraduate programs in business and journalism, and a graduate School of Law. Our academic units are strengthened by meaningful collaborations, all in the service of the university’s mission.

With an undergraduate enrollment of approximately 1,860, our small size enables students to find mentors and develop personal relationships across campus. W&L is committed to institutional citizenship. We regard liberal arts education as an important public good, of value not only to our students and alumni, but also to the larger communities in which we live.

Our Community
W&L is the ninth-oldest institution of higher education in the U.S. and is located in the scenic Shenandoah Valley. We are a modern university located on a beautiful and historically significant campus.

Our most valuable asset is the quality of our vibrant and welcoming community. Our faculty are devoted teachers and scholars who uphold the highest academic standards and take a personal interest in the lives of their students. Our staff takes pride in knowing that each individual makes important contributions to the success of the university. Our alumni are extraordinarily loyal and generous to their alma mater.

Washington and Lee is a welcoming, friendly, and mutually supportive community. Our students, faculty, and staff prize the trusting, respectful, and civil environment on our campus. We are united by our mission, diverse in our thinking, perspectives, and interests, and devoted to each other and to W&L. The university is committed to the recruitment, enrichment, and retention of faculty and staff who embody many experiences, backgrounds, points of view, and interests.